Refund Policy

In the odd case that you do not love our products, here is our policy on returns:

1. Eligible products (If found Damaged) can only be returned within one week after the delivery date. In case if the package is received in damaged condition, please do not accept the parcel and inform us immediately by calling us on +91 9680637005

2. In the unlikely event that your merchandise arrives damaged, you should email us at rupayaniexpo@gmail.com a photo of the damaged product within 48 hours of receiving your order and we will take the necessary action. Please make the opening video of the product , then only we will accept the returns.

3. Any customized order cannot be exchanged or returned.

4. Our team must receive and approve your request. Once your request is received and approved, we will arrange for a return pick-up
5. Once your return has been authorized, we would issue a store credit note or we can refund the amount deducting the shipping charges against the purchase.  Please make sure the product is  unwashed or unused 
6. We aim to process all returns within 15 days. If you have any questions about your return, feel free to reach out to us on rupayaniexpo@gmail.com

7. All returns are subject to the discretion of Rupayani.