Job Description

JOB SUMMARY: The Job Developer supports individuals with barriers to employment by helping them prepare for, obtain, and retain employment. This role involves direct service to clients and active engagement with community employers. The Job Developer evaluates job seekers’ skills, interests, and barriers, develops employment plans, assists with job readiness activities, and cultivates relationships with businesses to create job opportunities. This position plays a key role in connecting clients to vocational training and gainful employment aligned with their goals. 

Starting Pay: 

• $23.00 per hour

Benefits:

• Medical
• Dental
• Vision
• Life
• 401k
• *All employees are eligible for the RISEprogram at Goodwill.RISEhelps employees gain the skills they need for personal and career growth through career guidance, job training, and support for life’s challenges.

ESSENTIAL JOB FUNCTIONS: 

• Organizes, prepares, and conducts new client orientations daily. 

• Conduct comprehensive assessments of client background, interests, skills, work history, and employment readiness. 

• Identify personal, educational, and vocational barriers to employment, and develop strategies to address them in collaboration with the client. 

• Collaborate with the Case Managers and thoroughly reviews the Client Success Plan to identify the career pathway and help clients create and meet measurable goals and timelines. 

• Deliver or facilitate workshops and one-on-one coaching on essential employment skills such as: 

• Resume writing and application completion 

• Interviewing techniques (mock interviews, behavioral questions, attire preparation) 

• Soft skills training (punctuality, workplace communication, conflict resolution) 

• Workplace etiquette, expectations, and time management 

• Guide clients in identifying realistic job and career paths based on their skills, interests, and labor market data. 

• Teach clients how to navigate job boards, employer websites, and local workforce platforms (e.g., OKJobMatch, Indeed). 

• Help clients set realistic expectations regarding job types, wages, hours, and workplace culture. 

• Regularly update clients on current job openings, hiring events, and industry-specific opportunities. 

• Track client job search activities and provide encouragement, accountability, and re-direction when needed. 

• Provide targeted support for clients with justice involvement, disabilities, or gaps in employment to identify second-chance employers and accommodating workplaces. 

• Serves as the employment resource to GCPI program graduates.  

• Build and maintain a network of employers who are open to hiring clients with high barriers to employment that align with Goodwill certificates and programs. 

• Actively recruit job leads by conducting outreach to employers via phone calls, email, cold calls, and site visits. 

• Advocate on behalf of job seekers with potential employers to secure interviews and job offers. 

• Conduct job matching to align client capabilities with employer needs. 

• Educate employers on the benefits of hiring from a diverse and barriered population, including tax incentives (e.g., Work Opportunity Tax Credit). 

• Organize or participate in job fairs, hiring events, and informational interviews. 

• Maintain a job bank or employment pipeline of active employer partners with regular updates. 

• Assist clients in accepting job offers and navigating onboarding requirements. 

• Provide follow-up support after placement to help clients retain employment, including check-ins at 30-, 60-, and 90-day milestones. 

• Serve as a mediator or advocate if employment-related issues arise between the client and employer. 

• Offer job coaching and troubleshooting to support long-term success. 

• Coordinate with case managers and other social services or medical providers to ensure continuity of services that affect job performance. 

• Maintain accurate, up-to-date case notes, job search logs, and employer contact logs. 

• Track outcomes related to job placements, retention rates, wage gains, and service utilization. 

• Enter all data in agency databases (Genesis) and submit timely reports to supervisors. 

• Adhere to all program, grant, and accreditation requirements including confidentiality, documentation, and service delivery standards (e.g., CARF, WIOA, SNAP E&T). 

• Maintain CARF records pertinent to the accreditation on behalf of Employment Services CARF Standard 2.D. 

• Attend internal team meetings, partner agency meetings, and workforce development committees as assigned  

• Review, discuss, explain, and adjust the client’s employment goals as needed. 

• Attend both Goodwill and community career fairs to work on behalf of job seekers. 

• Maintain consistent contact with caseload to ensure employment success. 

• Attend organizational meetings and be prepared to discuss outcomes.  

• Other duties as assigned. 

QUALIFICATIONS: 

• Some college work and/or Associate's degree preferred. 

• This position requires someone to be able to work with all populations of people with barriers in their background that could present a challenge to employment. 

• Be able to multi-task to best serve the clients and help meet their needs. 

• Experience in job development for individuals with multiple barriers to employment preferred.  

• Excellent communication skills and the ability to work effectively with other team members.   

• Proficient in MS Office Suite as well as able to navigate the internet with ease.  

• Reliable transportation and communication are required.  

• Clean driving record.  

• Must have a driver’s license and valid insurance.  

CORE COMPETENCIES: 

To perform the job successfully, an individual should demonstrate the following: 

• Live the Values of Respect, Integrity, Commitment, and Innovation. 

• Results Driven 

• Customer Focus 

• Communication 

• Job Skills Knowledge 

KNOWLEDGE, SKILLS, AND ABILITIES: 

• Must be able to maintain a positive, friendly attitude and a neat, clean, and well-groomed appearance.   

• Must be familiar with the local community support and training services.   

• Must be effective at communicating vocational counseling and helping others shift behaviors toward gaining employment.   

• Must provide support services by working with disabled/disadvantaged persons and assisting in the rehabilitation process of Goodwill Central Oklahoma. 

• Must be able to successfully complete and maintain: 

• CPR and 1st Aid Training 

PHYSICAL REQUIRMENTS: The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

• Sitting or standing for long periods of time; occasional bending, squatting, kneeling, stooping. Good finger dexterity and feeling; frequent repetitive motions, talking, hearing and visual acuity. 

• Medium work involves walking, standing, and occasional lifting up to 20 pounds, or more with assistance. 

• Employee is required to operate a computer. 

WORKING CONDITIONS: 

• Work in a climate-controlled environment most of the time. 

• Low to moderate noise level. 

• Works 40 hours per week Monday through Friday or more when required. 

• Must be willing to work a flexible schedule when necessary for outreach events. 

• Local travel within the state is required on occasion. 

NOTE: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position. 

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