Job Description

Job Description and Duties

Under the direction of the Information Technology (IT) Supervisor II, the IT Specialist I, serves as a Technical Analyst demonstrating an in-depth understanding and level of expertise of IT Services Division (ITSD) Field Operations, Client Services, to perform a wide variety of tasks requiring regular innovative problem-solving.  Travel to institutions, and after hours support of California Correctional Health Care Services (CCHCS) software applications and systems may be required, due to operational need.  The incumbent must maintain confidentiality of information acquired while performing job duties, demonstrate ethical behavior, and work cooperatively with others.  The incumbent may be expected to monitor mobile phone voicemail and email after hours, to acknowledge and assist with high priority incidents.

Minimum Qualifications :

When using education to meet the general experience requirements listed in the minimum qualifications, education must include the specified information technology or closely related course work. Closely related course work refers to a course of study involving the study of computing, such as software engineering, computer engineering, Management Information Systems, Geographic Information System, and computing technology.

Experience: Two years as an Information Technology Associate; or

II: Four years of general information technology experience performing technical and/or analytical tasks for computer systems or services in any of the six domains or emerging information technology fields; or

III: 120 semester units (or 180 quarter units) from an accredited college or university including at least 15 semester units (or 22.5 quarter units) of information technology or closely related course work; or

IV: Any equivalent combination of experience and education.

When using education to meet minimum qualifications, education must include the specified IT or closely related course work.

You will find additional information about the job in the .

Working Conditions

Travel may be required.

Special Requirements

Please do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.

Possession of Minimum Qualifications (MQ) will be verified prior to interview and/or appointment. If you are meeting MQ’s with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the MQ’s, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.

Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at  .

Candidates new to CCHCS are required to submit to a background investigation process utilizing Live Scan Fingerprinting, and Tuberculosis (TB) testing prior to appointment followed by department annual TB testing/evaluation thereafter.

When submitting supporting documents, PDF file format is preferred.

CCHCS utilizes E-Verify to confirm candidate’s identity and employment authorization. For more information about E-Verify, you may go to  .

This advertisement may be used for other vacancies that occur during the life of this recruitment.

Employment History on the STD 678 must be complete and include dates, accurate hours per week, total time worked, duties and responsibilities, and contact names and phone numbers of supervisors. To prepare for the State Application process, please visit  Work4CA: State Application Checklist .

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Willingness to create and promote an equitable and inclusive workplace where diversity is celebrated and valued.

Benefits

Benefit information can be found on the California Department of Human Resources (CalHR) website, , and the CalPERS website, .

Information on benefits afforded by membership in the California Public Employees Retirement System Benefit can be found on the CalHR website at .

Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at .

This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment.

Additional Information

PRIORITY CONSIDERATION WILL BE GIVEN TO RE-EMPLOYMENT, DEPARTMENTAL RESTRICTION OF APPOINTMENT, STATE RESTRICTION OF APPOINTMENT, AND SURPLUS CANDIDATES.

All methods of appointment may be considered.

State Application Checklist: To prepare for the State application process, please visit  .

Interview Checklist: To prepare for the interview process, please refer to the  .

CCHCS accepts electronic applications. If interested, please submit an electronic application (STD 678) thru your CalCareer account at  .  Your application must be submitted on or before the above Final Filing Date.

Paper App (If unable to submit an electronic application): To apply for this position, you may submit a Standard State Application (STD 678) along with copies of your most recent performance report, college transcripts/college diploma (if applicable) and license/certification (if applicable) to the contact person listed above.

PLEASE NOTE: Possession of MQs for list eligible applicants will be verified prior to interview and/or appointment. If it is determined an applicant does not meet MQs, the necessary steps will be taken to have the applicant's name withheld from the eligibility list.

All applicants must meet the minimum qualifications (MQ's) of the classification, per SPB Rule 250, with the exception of Training & Development (T&D) Assignments.

Resumes will be accepted in addition to the required STD. 678.

If using academic education above the twelfth grade to meet minimum qualifications, include a copy of your degree and/or Informal (Unofficial) School Transcripts.

This advertisement may be used for other vacancies that occur during the life of this recruitment.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Other -

  In preparation for the State Application process, please visit .

• Other -

  Resume is optional.  It may be included but is not required.

• Other -

  Education : If using academic education above the twelfth grade to meet minimum qualifications, include a copy of your degree and/or Informal (Unofficial) School Transcripts.

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