Customer Service Representative Job at XPO Logistics, Indianapolis, IN

Y3MxVFJNdGVYY3Z3UFhjekp5TDNlaFpaK1E9PQ==
  • XPO Logistics
  • Indianapolis, IN

Job Description

What you’ll need to succeed as a Customer Service Representative at XPO

Minimum qualifications:

  • 2 years of customer service experience
  • Strong computer, typing and 10-key skills
  • Experience with Microsoft Office
  • Available to work a variety of shifts, including days, evenings, nights and weekends

Preferred qualifications:

  • Transportation experience
  • Excellent verbal and written communication skills

About the Customer Service Representative job

Pay, benefits and more:

  • Pay starts at $21.46
  • Full health insurance benefits on day one 
  • Life and disability insurance
  • Earn up to 13 days PTO your first year
  • 9 paid company holidays
  • 401(k) option with company match
  • Education assistance

What you’ll do on a typical day:

  • Bill shipments according to applicable tariffs and pricing agreements
  • Recognize and resolve documentation errors
  • Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
  • Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
  • Process over, short and damaged freight and related documentation for customer resolution

Customer Service Representatives are required to:

  • Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. 

Review XPO's candidate privacy statement here .

Job Tags

Work at office, Shift work, Night shift, Weekend work, Afternoon shift,

Similar Jobs

Oracle

Sales Representative - Mid Market Job at Oracle

 ...and-medium sized accounts. The role is a combination of a Field Sales Rep and Inside Sales Rep.**Responsibilities**We are seeking a...  ...comprehensive benefits package which includes the following:1. Medical, dental, and vision insurance, including expert medical opinion2. Short... 

The Wright Center for Graduate Medical Education

Dental Administrative Assistant Job at The Wright Center for Graduate Medical Education

Dental Administrative Assistant Location Scranton, PA (Downtown area) : Description: POSITION SUMMARY The Dental Administrative Assistant (DAA) serves as the initial point of contact for patients and visitors. The DAA delivers the high standard of customer service necessary... 

Royal Caribbean Group

Butler Job at Royal Caribbean Group

All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required Ensuring the...

Lifestyles for the Disabled Inc.

Community Habilitation Worker Job at Lifestyles for the Disabled Inc.

 ...Position Summary: The Community Habilitation Worker assists individuals with disabilities in achieving greater independence and self-fulfillment. Responsibilities include implementing individual's community habilitation plans, assisting and training in daily living skills... 

Enterprise Mobility

Management Trainee Summer Intern - Conway, AR Job at Enterprise Mobility

 ...the internship will help you stand apart from the crowd, and will be more than just a line on your resume.From day one as a paid intern with Enterprise, you'll learn what it takes to run a successful business and acquire highly marketable skills in management. Our university...