Job Description

**Short Description** Bowman has an opportunity for a Credit & Collections Analyst to join our team remotely. At Bowman, we believe in creating opportunities for aspiring people to thrive and achieve ambitious goals. That's why a career at Bowman is more than a job. It is an opportunity to be part of a diverse and engaged community of professionals, to be treated as a respected and valued member of a motivated team and to be empowered to do exceptional work that advances the best interest of everyone involved. We recognize the importance of creating a work environment that is both rewarding to our employees and supportive of our unwavering commitment to provide unparalleled service to our clients. **Purpose** Oversee and report on the collection of aged receivables and take appropriate actions to escalate. The analyst collaborates with other departments to address collection-related issues and support the organization's financial stability. **Responsibilities** **Leadership and Direction** + Receive broad guidance relating to key objectives, critical issues, new concepts, policy matters, and general parameters for execution. Receive direction as needed, and especially on complex assignments. Independently apply extensive and diversified knowledge of principles and practices in broad areas of assignments and related fields. Review work produced by staff for quality assurance. **At the Operational and Company Level** + Oversee and report on aged receivables in adherence to company policies and procedures. + Act as the point of contact for the collection of aging receivables. + Plan, direct, and coordinate collection services for the assigned offices. + Investigate credit risk in customers and suppliers and advise on a course of action. **Do the Work** + Apply accounting principles, regulations, and policies to all work duties. + Establish rapport with client leadership and accounting groups and internal stakeholders. + Contact customers via phone, email, or mail to collect payments on overdue accounts. + Follow up on client payment commitments. + Maintain accurate records of all collection activities. + Run credit analysis report on clients to inform operational decision makers. + Record information about the financial status of customers and the status of collection efforts. + Update customer account information and payment history in the database. + Make independent decisions on when to begin escalating client accounts. + Prepare and send demand letters. + Deliver account information to external collection agencies and law firms. + Negotiate payment plans and settlements within established guidelines. + Receive guidance from the legal department on appropriate actions. + Collaborate with other departments to resolve billing issues and correct the application of payments. + Generate and deliver a statement of account for each client every month. + Prepare reports on collection activities and account status. + Maintain confidentiality for sensitive information. **Success Metrics and Competencies** + Highly motivated and problem-solving attitude. + Strong sense of urgency in responding to constituents. + Have a detail-oriented focus and be organized. + Ability to work independently and collaboratively. + Works effectively with internal leaders. + Effective verbal and written communication skills. + Strong work ethic and commitment to quality. + Strong reading comprehension skills to read and interpret financial documents. + Self-reliance and ability to operate independently with limited direction. **Qualifications** + High School Diploma, GED, or equivalent commensurate experience required. + Associate's degree in accounting preferred. + Entry level position, no prior experience required. Any relevant accounting experience or an equivalent combination of education, training, and experience a plus. + Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), especially Excel. + Ability to perform mathematical calculations quickly and accurately. **Physical Demands and Working Environment** + Primarily indoor professional office environment which may include bright/dim light, noise, fumes, odors, and traffic. + Mobility around an office environment. + Frequent and prolonged use of standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. + Occasional lifting or carrying up to 20 pounds. + Occasional pushing or pulling up to 20 pounds. + Occasional reaching outward or above shoulder. \#LI-BJ1 **Job Description Disclaimer** Note: While this job description is intended to be an accurate reflection of the job requirements, it is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary at any time with or without notice. Bowman is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . Bowman has an obligation to provide and maintain a safe, healthy, and productive environment for its employees and clients. We are committed to maintaining a drug and alcohol-free workplace. If you have any questions about the application process, please email recruiting@bowman.com . Bowman is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please go here: If you'd like more information on your EEO rights under the law, please go here:

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